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Logistics Tracking

Shanghai Kaoge industrial co.LTD.
(1) When products are dispatched, we inform our customer of the relevant shipping information.
(2) When products arrive at the customs, we inform our customer of the related progress.
(3) When products arrive the destination, we remind the buyer to pick up the goods.

Return service

Shanghai Kaoge industrial co.LTD.
(1) We respond to buyer's return request within 3 working days.
(2) The products can be returned within 6 months due to product's own defaults.
(3) If the return is due to a quality problem caused by a serious mismatch between the item and the description, we pay for the freight.
(4) The products can’t be returned due to preferences.
(5) We will refund within 6 working days (the day begins with the returned item tracking information). The refund includes the item price and the original shipping cost. (If the item is seriously inconsistent with the description, and the buyer needs to return the item, we also refund the shipping costs).
(6) Mail and other written communication method is accepted.

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CONTACT PERSON

   KAOGE
  jeanli@kaogecork.com
  +86 13601615462
  Add: Room 702, Building T7#,  Haowen Road 72#, Minhang District, Shanghai,China
 
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